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MYSPA BEAUTY SUPPLY • CUSTOMER INFORMATION

Privacy Policy

Last Updated: October 2, 2026

How we handle information when you browse, purchase and contact MySpa.

1. Introduction

MySpa Beauty Supply operates this website for professional beauty products and wholesale purchasing. This policy explains how information is handled when you browse, create an account, place an order or contact us. For privacy questions, email [email protected].

2. Information We Collect

Information you provide may include your name, business name, email address, telephone number, billing and shipping addresses, account details, order information and messages. The website also processes technical information needed to operate and protect the service, such as IP addresses, browser information and session activity. Please do not include payment card details or sensitive personal information in a contact message.

3. How We Use Information

We use information to operate the store, manage accounts, respond to inquiries, process and fulfill orders, communicate about purchases, maintain business records and protect the website against misuse. Information requested for a particular transaction is used in connection with that transaction and related support.

4. WooCommerce and Order Information

Our store uses WooCommerce. Order records can include purchased products, quantities, totals, contact details, billing and delivery information, order status and transaction references. Authorized staff may access the information needed for fulfillment, customer support and administration.

5. Payments

Payment options and any payment provider are identified during checkout when available. Information needed to authorize and record a payment is handled according to the selected method and the provider’s own terms and privacy notice. Do not send card numbers by email or through our contact form.

6. Website Accounts

Account information supports sign-in, order history and professional purchasing. Account creation is available on the My Account page. Keep your sign-in details confidential and contact us if you suspect unauthorized use. You may ask us to review or correct account information.

7. Cookies and Analytics

The website uses cookies and similar browser functions to support sign-in, shopping sessions and cart functionality. Your browser can restrict or remove cookies, but some store features may stop working. Contact us if you have questions about cookies or other tracking technologies used on this website.

8. Communications

We use the contact details you provide to respond to messages and communicate about accounts and orders. If you receive optional promotional communications, follow the instructions in the message or contact us about your preferences. Service and order-related communications may still be needed to complete a transaction.

9. Sharing of Information

Information may be made available to service providers as needed for website hosting, technical support, communications, payment processing and delivery. Information may also be disclosed where legally required or necessary to address fraud, disputes or misuse. The information involved depends on the service or transaction.

10. Data Security

We use access controls and technical safeguards intended to protect information. No website, transmission method or storage system can be guaranteed completely secure. Please report suspected security issues to [email protected] without including passwords or payment details.

11. Data Retention

Account, order and communication records may be retained for operational, accounting, dispute-resolution and legal purposes. The store does not currently have automatic deletion periods configured for the WooCommerce account and order categories reviewed. Contact us about a specific record; deletion may be limited by obligations to retain it.

12. Your Privacy Rights

Depending on the laws that apply to you, you may have rights to request access, correction or deletion of personal information, or to object to or restrict certain uses. Send requests to [email protected]. We may need to verify your identity and assess applicable exceptions before responding.

13. Children’s Privacy

This website is directed to beauty professionals and business purchasers and is not intended for children. If you believe a child has supplied personal information, contact us so we can review the matter.

14. Third-Party Services

The website uses WordPress, WooCommerce and Contact Form 7, and may display external links or embedded services. Google reCAPTCHA is present on the site for anti-spam functionality. Third-party services may process technical information under their own privacy notices. Following an external link takes you to a service whose practices we do not control.

15. Changes to This Policy

We may update this policy to reflect changes in website features, business practices or applicable requirements. The Last Updated date identifies the latest revision. Please review this page when using the store.

16. Contact Us

For privacy questions or requests, email [email protected]. For general product and order inquiries, visit About & Contact.

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